Job Details

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

* Outbound calls to pick-up locations.

* Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.

* Ensure sub-haulers meet company requirements prior to dispatching.

* Outbound calls to sellers.

* Solicit business.

* Utilize cost-effective vendors to meet company budget objectives.

* Educate sub-haulers on company policies and procedures.

* Maintain and archive documents.

* Answer phone calls.

* Collect payments on member deliveries.

* Comply with Safety and enforce regulations.

* Print checks.

* Monitor incoming documents on the fax machine.

* Print reports as needed.

* Manage vendor relationships.

* Other duties as assigned.

Required Skills & Experience:

* Two years of dispatch experience.

* One year of customer service skills experience.

* High School Diploma or GED preferred.

* Excellent customer service skills and attitude.

* Excellent Communication Skills --verbal and written.

* Excellent organizational skills.

* Excellent time management skills.

* Typing speed 45 words per minute.

* Basic Ten key proficiency.

* Basic Math skills.

* Computer proficiency (MS Suite experience).

* Ability to operate office equipment.

* Multi-tasking.

* Ability to work in fast-paced/diverse environment.

* Strong attention to detail.

* Know geographical area as well as ability to read maps.

* Work with minimal supervision.

* Occasional Overtime as needed.

* Bilingual Skill a plus.