OF POSITION: Under the direction of the Patient Access Supervisor this employee is responsible for promoting a caring and compassionate environment that allows Lake Charles Memorial Hospital to provide an individualized experience to our patients. This employee is devoted to promoting excellent patient and provider relations that encourage a lasting connection. This position gives our patients the access to the care they need by ensuring all scheduled and unscheduled procedures have been authorized by the payer. As well as providing a patient estimate prior to services, when possible, to ensure point of service collections are completed in accordance with established departmental policies and procedures. SUPERVISION: Reports directly to the Patient Access Supervisor RESPONSIBILITIES AND DUTIES: Employee is knowledgeable of the LCMH Financial Assistance program and is well versed and able to give a clear definition of the program to all customers. Employee is able to recognize when some...Patient Access, Insurance, Specialist, Patient, Processing, Skills, Healthcare